Sale Collection
OUR PHILOSOPHY
OUR PHILOSOPHY is to deliver these great quality products at the best possible price.
as a company based on entrepreneurship and three key motivating factors – TAO: Trust, Action and Ownership. These standards are apparent in all decision-making throughout the company spanning from employee selection, design and development, to our partnerships and how we treat our consumers. We apply our cornerstone principles of TAO to the organizational structure of the company.
Shipping and Refund policy
Shipping and Return Policy
1. Shipping Policy:
• Shipping Time: Orders are shipped within 10 business days after order confirmation.
• Shipping Methods: We offer various shipping options and you can choose the appropriate method when completing the order.
• Shipping Costs: Shipping costs are determined based on the delivery location, and will be displayed when completing the order.
• Tracking Shipment: After the order is shipped, you will receive a tracking number via email to follow up on the status of your shipment.
2. Return Policy:
• Return Period: You can return the products within 24 hours from the date of receipt.
• Product Condition: The products must be in their original condition, unused, and in the original packaging.
• Return Steps:
1. Contact us via [email/phone] to notify us of your desire to return.
2. Follow the instructions sent to prepare the return.
• Return Costs: The customer bears the shipping costs when returning the products, unless the reason is a defect in the product.
• Refund: The refund request will be processed within 2 business days after receiving the returned product.
3. Exceptions:
• Products that have been used or specially customized cannot be returned.
For any additional inquiries, please feel free to contact us.
Open hours
Daily 10:00 AM —2:00 AM