Find Your Perfect Pair
Explore our curated collections designed for every style and occasion
How long does delivery take ?
How long does delivery take ?
Orders are typically delivered within 3–7 business days, depending on your location and courier availability.
What are your customer service hours ?
You can contact Fionka at 0128 4605060, from 10:00 AM to 6:00 PM.
Can I try on my order before accepting it ?
Yes. You may try on your item while the courier is present for up to 5 minutes. If there is an issue with the item, you can return it to the courier immediately. The delivery fee will still apply.
What should I do if there is an issue with my order ?
If you notice an issue during the delivery, return the item to the courier immediately. If the courier refuses to take it back, contact Fionka immediately while the courier is still present at 0128 4605060.
Can I return or exchange my order after receiving it ?
No. Returns or exchanges are not accepted after the order has been received and the full payment has been made to the courier.